About this Class

When it comes to your client experience, it actually goes hand in hand with customer service. You have to think about the two as pieces that fit into a puzzle, not one or the other.  

This is such an incredible way to change things for the people who purchase from you or spend time with you as you are designing something for them.  Whether you are a product seller or a service provider you can make such a tremendous difference in the way that an experience can be created from working with you.

Client Experience is all about surprising and delighting your customers and clients all along the way, but also providing customer service that leaves your customers and clients wowed and wanting to come back for more and recommend you to all of their friends.  Word of mouth Marketing can do incredible things for your business, and having an incredible Client Experience will make it even easier for your clients and customers to want to share about their experience with you!

Class Details:
Join us for a *LIVE* 60 minute class delivered in a webinar format on Thursday, May 9th!

What We'll Cover:

‣ Canned response email suggestions for Product + Service Providers

‣  Client Management Systems

‣  Workflow Details for a consistent Client Experience

‣  Branding your Client Experience

...and more!

If you want to improve your client experience, you won't want to miss this class!

Course curriculum

About your Instructor

Kristin Wilson of The Society for Creative Founders

Hi! I’m Kristin Wilson, the owner of the Society for Creative Founders.  I am an educator for creatives, a designer with a serious passion for all things letterpress, and overall encourager for fellow business owners. This community was created for you, and I want to welcome you with open arms into a place that is here to give you the tools, knowledge, and encouragement that you need in order to grow your business well, developing it into one that stirs your soul with happiness and confidence every single day. No matter if you've been in business for 6 months or 6 years, we are here to help you with the tools and support you need to grow your business like a Creative Founder!
About your Instructor

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